Privacy policy

SocialHarbor stores account details, workspace membership, content, uploaded media, social tokens and activity records to provide the service. Social tokens are encrypted at rest. Members can access their permitted brands. When you publish or reply, your content goes to the selected provider. Payment providers process payment details; SocialHarbor does not store card numbers. If realtime updates are enabled, Pusher receives private-channel event identifiers, not support message content. Support tickets are visible to their creator and authorized platform administrators. Internal support notes are available only to administrators. Disconnect social accounts to remove their stored tokens. Export available analytics in your workspace. Contact the support address below to request access, correction or deletion. The operator must verify ownership before acting. Before launch, the operator must publish its identity, applicable retention schedule, service providers and required privacy details.